Terms of service
MoomZee Artwork - Terms of Service
Last Updated: February 5, 2025
Welcome to MoomZee Artwork. By accessing, browsing, or making a purchase from our store, you agree to the following terms and conditions. These terms apply to all users of our website, including browsers, vendors, customers, merchants, and content contributors. If you do not agree with any part of these terms, please do not use our services.
1. Orders & Availability
- All orders placed through our website are subject to product availability. If an item is unavailable, we will notify you as soon as possible and offer a full refund or an alternative product.
- MoomZee Artwork reserves the right to refuse or cancel any order for any reason, including but not limited to suspected fraudulent activity or violations of these Terms of Service.
- Once an order has been placed, changes or cancellations can only be made within 2 hours of purchase. After this period, the order will be processed, and cancellations will not be accepted.
- Custom artwork orders are final and cannot be canceled once the design process has begun.
2. Payment Terms
- We accept major credit cards, PayPal, and other secure payment methods as displayed during checkout.
- All payments must be completed before an order is processed.
- MoomZee Artwork does not store or process your payment details. Payments are securely processed through third-party providers that comply with PCI DSS security standards.
3. Shipping & Delivery
- We ship worldwide, and delivery times vary based on location and the selected shipping method.
- Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
- Shipping costs and estimated delivery times are detailed in our Shipping Policy.
- Once an order is shipped, MoomZee Artwork is not responsible for delays caused by the carrier, incorrect addresses, or customs processing.
- If a package is lost or significantly delayed, we will work with the carrier to resolve the issue, but we do not guarantee refunds or replacements for packages marked as "delivered" by the shipping provider.
4. Intellectual Property & Usage Restrictions
- All artwork, images, designs, and content on this website are the exclusive property of MoomZee Artwork and are protected by copyright, trademark, and intellectual property laws.
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You may not:
- Copy, reproduce, distribute, or sell any artwork or content from our website without prior written permission.
- Use MoomZee Artwork designs for commercial resale.
- Modify our designs or claim them as your own.
Violations of these intellectual property rights may result in legal action.
5. Returns, Refunds, and Exchanges
- Due to the made-to-order nature of our products, all sales are final unless the item is defective or damaged.
- If you receive a defective or damaged product, please refer to our Return & Refund Policy for the required steps to receive a replacement or refund.
- Refunds are issued only when a replacement is not possible or if the issue meets the conditions outlined in our return policy.
6. Limitation of Liability
- MoomZee Artwork is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
- We are not responsible for any harm, loss, or damage arising from:
- Unauthorized access to our website or your account.
- Service interruptions, including delays or failures caused by factors beyond our control.
- User errors, such as providing incorrect shipping details.
To the maximum extent permitted by law, our liability shall not exceed the purchase price of the affected product.
7. Third-Party Services & Links
- Our website may contain links to third-party websites (e.g., payment processors, shipping carriers). These third parties have their own terms of service and privacy policies, which we encourage you to review before engaging with them.
- MoomZee Artwork is not responsible for any transactions or interactions with third-party services.
8. Mobile Messaging Terms of Service
8.1 Mobile Messaging Program
- By subscribing to MoomZee Artwork’s SMS/text messaging service, you agree to receive recurring automated text messages to the mobile number you provided.
- These messages may include order confirmations, updates, alerts, and promotional offers.
- You understand that subscribing to this service is not a condition for purchasing any products from MoomZee Artwork.
8.2 Message & Data Rates
- MoomZee Artwork does not charge for SMS messages, but message and data rates may apply based on your mobile carrier.
- Message frequency varies depending on account activity and promotional campaigns.
8.3 Opting Out of Mobile Messaging
- You may opt-out at any time by texting STOP to +1 (844) 794-2281.
- After opting out, you will receive a final confirmation message and will no longer receive further messages unless you opt back in.
- For customer support regarding our SMS service, text HELP to +1 (844) 794-2281 or email moomzeeartwork@gmail.com.
8.4 Liability & Carrier Responsibility
- The wireless carriers supported by the Service are not liable for delayed or undelivered messages.
- You acknowledge that messages sent to an old or incorrect number may not be processed, and it is your responsibility to update your contact details with us.
9. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of the State of Georgia, United States, without regard to conflicts of law principles.
10. Changes to These Terms
- MoomZee Artwork reserves the right to update or modify these Terms of Service at any time.
- Any changes will be effective immediately upon posting to our website.
- Your continued use of our services after any updates constitutes your acceptance of the revised terms.
11. Contact Information
If you have any questions about our Terms of Service, please contact us:
Company Name: MoomZee Artwork
Address: 13286 Aventide Ln, Alpharetta, Georgia 30004, United States
Email: moomzeeartwork@gmail.com
Phone: 404-955-2598
Customer Support Hours: Monday – Friday, 7:00 AM – 11:00 PM (EST)