Welcome to the MoomZee Artwork FAQ
We’re here to make your shopping experience seamless. Below, you’ll find answers to common questions about our products, customizations, shipping, and more. If you can’t find the answer you’re looking for, don’t hesitate to reach out to us directly.
Frequently Asked Questions
How is MoomZee Artwork created?
At MoomZee Artwork, we combine creativity with cutting-edge printing technology to deliver high-quality, culturally rich art. Each piece is printed on museum-grade canvas with fade-resistant inks that ensure long-lasting brilliance and durability. Our designs draw inspiration from Black and Caribbean heritage, ensuring authenticity in every stroke.
Do you offer custom art?
Yes, we specialize in creating personalized artwork to celebrate your unique story. Our custom art service allows you to work closely with our team to bring your vision to life. Whether you want to incorporate personal symbols, a specific cultural theme, or family heritage, we’ll ensure your custom piece is truly one-of-a-kind. Custom orders are perfect for special occasions like anniversaries, housewarmings, or as a heartfelt gift.
What sizes are available?
We offer a variety of sizes to fit every space and design goal. From small, intimate pieces perfect for a desk or bookshelf (8x12 inches) to large, bold statement pieces designed to fill a feature wall (24x36 inches), we have something for everyone. Not sure which size works best for your space? Contact us, and we’ll help you decide!
Do you ship internationally?
Absolutely! MoomZee Artwork proudly ships to customers worldwide. No matter where you are, we carefully package your artwork to ensure it arrives in pristine condition. Shipping costs and delivery times vary by location, and tracking is provided for all orders. Have specific shipping questions? Reach out to our team, and we’ll be happy to assist.
What is your return policy?
We want you to love your MoomZee Artwork. If your item arrives damaged or defective, contact us within 30 days of delivery for a replacement or refund. Simply provide photos of the issue, and our team will guide you through the return process. Please note that custom orders are non-refundable unless damaged during transit.
How can I care for my artwork?
Keeping your artwork looking stunning is easy! Dust your canvas regularly with a soft, dry cloth to maintain its vibrancy. Avoid direct sunlight or excessive humidity to ensure the colors stay vivid for years. If you need additional care tips, feel free to reach out—we’re happy to help.
Looking for Something Unique?
Have a specific design in mind? MoomZee Artwork specializes in custom orders that reflect your personal story or vision. Perfect for gifts, celebrations, or unique decor pieces.
Quick Links to Key Information
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Shipping Information:
Learn MoreLearn about our worldwide shipping options and estimated delivery times. Whether you're in the U.S., the Caribbean, or elsewhere, we ensure secure and reliable delivery for all orders. Track your order every step of the way with detailed shipping updates.
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Return Policy:
Learn MoreUnderstand how to initiate a return for items that arrive damaged or defective. We offer a simple, hassle-free process to ensure your satisfaction. Please note: custom art is non-refundable unless damaged during transit.
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Refund Policy:
Learn MoreFind out how our refund process works for eligible returns. If your product arrives damaged or defective, we’ll issue a refund quickly and efficiently. Your satisfaction is our priority!