Payment Methods

At MoomZee Artwork, we offer secure and convenient payment options to ensure a smooth and safe checkout experience. Below is a detailed guide to the payment methods we accept, how transactions are processed, and what to expect when making a purchase.

Accepted Payment Methods

We currently accept the following payment options:

1. Credit & Debit Cards

We accept all major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • JCB

Your card will be charged immediately upon order confirmation. If there are any issues processing your payment, you will receive a notification via email.

2. PayPal

PayPal offers a fast and secure way to complete your purchase using your PayPal balance, linked bank account, or stored credit card. PayPal transactions are processed instantly and include built-in purchase protection for added security.

3. Shop Pay

Shop Pay is a secure and convenient option that allows you to:

  • Save payment details for faster checkout on future purchases.
  • Use installment payments (if available) to spread payments over time.
  • Benefit from encrypted transactions to keep your data safe.

4. Apple Pay & Google Pay

For a quick and seamless checkout experience, we support Apple Pay and Google Pay:

  • Apple Pay: Available for customers using Apple devices (iPhone, iPad, Mac).
  • Google Pay: Available for Android and Google Chrome users.

These one-tap payment options allow you to pay instantly without manually entering card details.

5. Afterpay & Klarna (Buy Now, Pay Later)

We offer flexible installment payment options through Afterpay and Klarna, enabling you to split your purchase into manageable payments.

How It Works:

  1. Select Afterpay or Klarna at checkout.
  2. Complete your order through their instant approval process.
  3. Pay in 4 interest-free installments over time, with no additional fees if payments are made on time.

This is a great option for those who want to enjoy their artwork immediately while spreading out payments.

6. Cryptocurrency Payments (Coming Soon)

We are working on integrating cryptocurrency payment options such as:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Other major cryptocurrencies

Stay tuned for updates on this feature.

Secure Payment Processing

MoomZee Artwork prioritizes payment security to protect our customers. We use industry-leading encryption and fraud prevention measures, including:

  • SSL Encryption: All transactions are encrypted to prevent unauthorized access.
  • PCI Compliance: Our payment gateways comply with the Payment Card Industry Data Security Standard (PCI DSS).
  • Secure Third-Party Processors: We do not store or access your full payment details. All payments are securely handled by Shopify Payments, PayPal, Stripe, and other trusted providers.

Transaction Issues & Payment Declines

If your payment is declined, try the following troubleshooting steps:

  1. Check your card details – Ensure all details (number, expiration date, CVV) are entered correctly.
  2. Verify funds availability – Make sure your account has sufficient funds or available credit.
  3. Contact your bank – Some banks block transactions for security reasons; notify them of your purchase attempt.
  4. Try another payment method – Switch to PayPal, another credit card, or a different payment option.

If you continue experiencing issues, please contact moomzeeartwork@gmail.com for assistance.

Refunds for Payment Issues

Duplicate Charges

  • If a technical issue results in multiple charges, please email us at moomzeeartwork@gmail.com with your order number and payment details.
  • We will verify the transaction and process a refund for any duplicate charges.

Refunds for Canceled Orders

  • Refunds for eligible canceled orders will be processed within 5-7 business days.
  • Refunds are applied to your original payment method.
  • If you do not see the refund within 10 business days, check with your bank or payment provider.

For any payment-related concerns, please reach out to our customer support team at moomzeeartwork@gmail.com.